Internal communication is fundamental for organizational progress and success, more so as remote working and employee experiences take precedence at the workplace. Aniisu K Verghese, in Inclusive Internal Communications, offers strategic insights and practical wisdom for leaders and practitioners to thrive in our hyperconnected and constantly evolving world of work. Packed with templates, guides, interviews and handy tips, this book is a must-read to make your workplace more inclusive with communications!

Internal communication has become one of the fastest-growing areas of research and practice in the field of communication management and public relations. Dr. Aniisu K Verghese’s new book, “Inclusive Internal Communications” offers a fantastic resource for internal communication professionals, scholars, students, and organizational leaders to understand the involving functions of internal communication in an increasingly complex world of work. Drawing from the author’s deep experience in internal communication and integrating research insights, expert views, and examples, this book is filled with thoughtful strategies, hands-on tactics, practical checklists, and inspiration from communication leaders around the globe. I highly recommend the book to anyone who seeks to bring their internal communication skills to the next level!

Dr Aniisu Verghese’s book offers a gold standard in internal communications. In a world replete with digital cliches, artificial intelligence and metaverse boasting of 3D solutions to corporate challenges, Aniisu excels in offering knowledge and understanding of contextual inclusivity and alignment. The depth, breadth and stretch of internal communication perspectives in an organization have been detailed in an engrossing and lucid format. The book is replete with case studies and interviews with top global professionals who have truly “achieved” and succeeded in their respective business silos. Aniisu’s latest book not only goes further and beyond his earlier ones but supplements and complements them. A true professional or a veritable seeker of pragmatic, handy nuggets to cope with today’s organizational disruptions will find it invaluable. Inclusive Internal Communications is an unputdownable must-read.

I have always believed that the success of any business and team hinges on effective communication. Strong communication allows businesses to convey unambiguous messages about strategy, branding, and priorities. In addition, good communication improves a team’s productivity and success. Communication is the most important skill any leader can possess. But unfortunately, internal communication is very much on the back burner for many leaders. Through the pandemic, it has become even more evident that effective communication plays a significant role when you are trying to engage remotely working for globally diverse teams. The more they know, the more they’ll care. Once they care, they become an irresistible force. Aniisu and I worked together to build a communication strategy for the newly formed Global Business Services (GBS) unit which played an instrumental role in driving business change both culturally as well as organizationally. Whether it's communicating our strategy to our board or getting frontline colleagues to understand their contribution to the strategy, it became a key enabler for us to evolve into a top 5 GBS in the world. Aniisu is a prolific writer who brings newer insights not only in India but also across different geographies. His book will add value to those who are keen to add communication as a catalyst for change. I encourage you to read this book and build an environment for success through strong and effective communication in a world that seeks deeper meaning, empathy, and inclusivity.

Aniisu is a pioneering thought leader and a leading author in the field of Internal Communications. Given the transformational changes around, triggered by the 4th Industrial Revolution and the Covid-19 pandemic, the lines between the physical, digital, and biological worlds have started to blur. This also means that the future of work is going to be vastly different and in terms of workforce, on-site employees, remote workers, and hybrid workers will co-exist. On top of all these, we have millennials and the Generation Z set to dominate the global workforce, whose attitudes, mindsets, behaviors, and expectations have been shaped by the transformations in the macro and micro contexts. Consequently, the challenge that leaders and organizations face in terms of managing and engaging the workforce is monumental. Communication holds the key to success. Aniisu’s book ‘Inclusive’ cannot be timelier. Like his past books, I am sure that this book will be another golden nugget and will enthrall and engross the readers with its thought-provoking content. This one is a ‘Must Read’ for all.

I have known Aniisu for over a decade and I believe he is a leading proponent of internal communications as a management function. This latest offering comes across as a much-needed handbook for those who will need to use internal communications as part of their job. I would recommend this as compulsory reading for anyone in the business of communications.

Aniisu is a highly accomplished communication and marketing leader with a wealth of global experience. His latest book - Inclusive Internal Communications, is an invaluable resource as it provided a fresh perspective on how to effectively design and execute employee communications. I highly recommend this book to anyone who recognizes the importance of communication and understands the competitive advantage it can provide when executed thoughtfully.

While we tend to focus on the impact of external marketing and sales... the truth is that without an inclusive internal communication strategy, there won't be enough engagement to “make the business happen.” Aniisu Verghese has a long career in managing internal communications for big brand companies. He, more than anyone else, understands the real value of getting it right. It starts with listening and understanding, shifts to storytelling and message crafting … and is measured by the results – the extent to which the impact reflects expectations. This book is a crucial guide to all managers – not just those specializing in Internal Communications.

I have known Dr Aniisu Verghese for over a decade and a half now, from his days in Bangalore, as a practitioner, to now, co-authoring a paper with him. He has, over the years, shown remarkable insights and has been a consistent learner. I am sure this book will offer his learnings - gathered over decades and help you grow your practice/ learning.

Inclusive Internal Communications is a must-read book for internal communication professionals. It is filled with expert insights, hands-on strategies, and inspiration from top practitioners around the globe. You will discover practical hacks that will save you time and gain fresh perspectives to reshape your approach to internal communication. Aniisu’s thought-provoking insights make this an engaging and enlightening read that will inspire you to take your organization’s internal communication to new heights

Dr Aniisu Varghese is synonymous with Internal Communications in the Indian PR fraternity. He is, in fact, one of the most prolific Communication practitioners I have come across in the last two and a half decades. His experience and expertize in the Internal Communication field are deep and wide.



As we all know, Internal communication has become so critical that organizations worldwide are investing to ensure instant, direct, and continuous communication with employees. Making messages rise above the clutter is a challenge. Fortunately, modern internal communication lends considerable innovation, many of which turn even the most straightforward message into unforgettable events. Aniisu’s book on “Inclusive Internal communication” is an invaluable resource offering interesting insights, learnings, and practical wisdom, and I am sure the readers will greatly benefit. I highly recommend this book to all communication practitioners, HR, and Business leaders who recognize and appreciate the importance of communication and the competitive edge and opportunity it provides in this modern era.

A veteran communication specialist, Aniisu Verghese in his book highlights the right ingredients of a robust internal communication plan that can serve as a roadmap & illustrates how it can motivate employees to take action through sharing information & encourages enhanced collaboration as it makes goals clear. Tactics are part of internal communication. The technology or method used to deliver these tactics should match the target audience. Critical areas of communication with employees & stakeholders have been the cornerstone of effective communication. This is an amazing guidebook that explains how to Modernize Employee Communications & Improve Digital Experiences and Workforce Engagement. This book emphasizes the importance of the role Internal Communications plays in organizational growth, especially in this BANI -Brittle, Anxious, Non-linear, and Incomprehensible world. A book that will renew your mind & refresh your employee engagement strategy.
All the best Aniisu, you are an author & an authority to applaud!

As modern-day communicators, we have witnessed how internal communications has gradually transformed itself into a strategic function. During the pandemic, the impact of function got a wider exposure. Dr. Aniisu Verghese brings in a wealth of insights through his thorough research-led approach once again in this book. The topic Inclusive Internal Communications will set a new perspective and push the function that incubates an organization's primary brand advocates

Inclusive Internal Communications comes from a calm place of deep understanding—right at the epicenter of the COVID-19 pandemic. A global crisis that catapulted Internal Communications to the center stage of leadership, where it continues to answer the question of leaders and decision-makers across the world: what will we tell our people now? It finds expression in the voices of the men and women who tell their stories of clarity, connection, and commitment that enabled their organizations’ success. Author Aniisu K Verghese is a keen observer and absorbing chronicler of Internal Communications in our 21st century. His pioneering work—since 1998—helps thousands of communications aspirants and professionals to carry out their roles effectively, every day. They, in turn, touch the lives of millions across the world. To do this, He masterfully bridges the gap between academia and industry through his books: Internal Communications – Insights, Practices, and Models (2012), Get Intentional (2021), and now this one, Inclusive Internal Communications in 2023. In 2011, I attended Aniisu’s workshop in Bengaluru before I left for an internal communications engagement with a Seattle-based Fortune 50 company. Those insights propelled my interactions with the global leadership team—and form a memorable part of my experiences there. The same insights you get from his books, website, blog, social network, and industry contributions. By the time you read Inclusive Internal Communications, Aniisu will have crossed his 25th year of being one of our world's most prolific communications authors and researchers. I know this, for a fact. For this reason, I recommend Inclusive Internal Communications to everyone who is on their leadership journey and looking to effectively communicate in these volatile times we live in.

Aniisu’s second internal communication book is well overdue and eagerly awaited in the profession. It does not disappoint. His strength as a writer is that he can draw upon vast personal practical experience while drawing out key theoretical lessons which any practitioner can apply. Alongside his provocative Framework (which challenges us to reflect on how well we approach the challenge of running a comms function) he shares simple hacks and tips (which alone make his book worth reading). The book draws on the thoughts of well-known commentators and his interviewing style ensures that helpful nuggets of advice litter his pages. Too often books like this can get stuck on high-level ideals but Dr Verghese’s writing gives the day-to-day internal communication manager both food for thought and inspiring, easy-to-follow advice that can be put into practice right away.

Employee engagement is an important element in ESG compliance by corporations across the globe. The pandemic brought into sharp focus the criticality of internal stakeholders as the resilience of companies got tested. As human resilience contributes to organizational resilience, leaders are always challenged on how to maintain a motivated, talented, focused, productive, and purposeful workforce. Communication is key to leadership success at every level and being proficient in communication is incumbent not only for corporate communication teams but also for all managers. We all ought to learn how to maintain a conscious connection with our human workforce to guide them forward to achieve organizational goals. Aniisu, in this book, has deftly captured all the nuances of internal communication and offers readers an elaborate rationale and checklist to practice the tactics of communication within the organization.

I have known Aniisu since he moved to Poland in 2021. He reached out to get acquainted and offered his support on projects I was leading that bridged the relationship between India and Poland. Aniisu is passionate about communication and has been consistently sharing content on LinkedIn and via his blog helping people around get better with important subjects like employee engagement, digital media, and employer branding. The wisdom and perspectives in this book will add immense value to professionals, students, and others who want to become better at communication.

Aniisu's thoughts and perspective on internal communications transcend all geographies and industries. He has a deep understanding and contemporary take on these topics. The one thing I like about is when he writes about connecting the dots. We must learn to take a step back and see it in perspective. This helps you realign your communication strategy with the business strategy. I am glad that he continues to inspire others with his wealth of knowledge.

I have known Aniisu for over a decade and read many of his writings and books. His zeal for a scientific and systematic approach to organizational communications is relentless and is yet again reflected in his second book on Internal Communications. As employers face a crisis of credibility this decade, practitioners will find new inspiration from Aniisu’s insights.

I have closely watched with keen interest as Aniisu progressed as a member of my team several years back to a leader in his own right in the Internal Communications space and delighted to see his second book on the subject. Set in the backdrop of closely monitoring communications globally, working for world-renowned brands, conducting independent research, and gathering insights from communicators, Inclusive Internal Communications is a must-read. It comes at a most opportune time when communications have been turned on their head post-pandemic even as businesses strive to grapple with day-to-day issues of employee engagement, retention, and productivity among a changing and multi-generational workforce. Communicators must get it right the first time and speed is of the essence, especially in a digitally-driven world. Finally, new norms of Sustainability and Governance take precedence and this book provides the context which needs to be understood by communicators before they can act decisively.

I am delighted to write this testimonial for Aniisu who has come out with this extremely insightful book - "Inclusive Internal Communication", after the well-received "Insights, Practices and Models (2012) ".

Aniisu and I worked together very closely at Sabre as we partnered together in our efforts to scale up the Sabre brand in India's tech talent circles as well as reset and re-establish internal communications within Sabre India. I was not only fortunate to bring Aniisu into Sabre India but had the privilege of mentoring and seeing him grow at Sabre. Thanks to his leadership of our Communications team, every communications impact metric at Sabre India went up dramatically. Our team members clearly saw the value that the Communications team, under his leadership, brought to their lives at Sabre - with increased engagement, a strengthened culture and a deeper understanding of the business value they were driving through their work. Under his leadership, Sabre India won industry awards from leading Communications bodies.

There is much to admire about Aniisu - his mastery of the Communications field, his leadership skills and very importantly the fact that he shares his expertise freely and frequently in the Communications world. Not only an expert in his field, Aniisu is also a fine human being - putting his expertise and network to good effect, in creating a well-utilized compendium of resources for Covid care when the pandemic was wreaking havoc on humanity.

Internal communications is a very vital function for the health and well-being of an organization. It helps move conversations away from water-cooler gossip and highly suspect grapevine-based communication flows to authentic, trust-worthy and reliable communication flows. It helps employees become strong brand advocates and can help managers and leaders convey organizational strategies and actions in a consistent and authentic way.

I believe that this book will be a winner - loaded with insights from Aniisu's experience in this field, views from industry's leading communications experts, easy-to-use hacks and tricks, plan templates and case studies. I wish Aniisu and the book all success!